"I was in a bad situation with another mold remediation company when I met BioTek. They arrived immediately in a professional manner that I knew would resolve my mold issues. One week later the work was completed as quoted and I was able to resume use of my facility. Thank you BioTek for getting me out of a sticky situation and being fair. American small business at it's finest."

Ryan Reichlyn, Ryan Scientific, Inc.

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"BioTek came into our lake house after we observed mold around a base board in one of the bedrooms. They did a complete analysis of the drywall and also the insulation behind the drywall. I was given all the results of the test and a complete report of the findings. They did an excellent job in the analysis and the removal of all the contaminated material. They also did an excellent job of mitigating future mold issues with the work they did under the house as well. I have recommended them to several other individuals and they all been satisfied."

George, Columbia, SC

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"Ancel Hamilton and his entire BioTek Environmental crew demonstrated the highest levels of professionalism while working on the mold remediation of the crawlspace in our home in Aiken, SC. Ancel took the extra steps to conduct detailed discussions of his work with the relocation company that was acquiring our home. This was a very stressful time for us - dealing with the relocation company, mold remediation work and a job-related move to another state. Ancel’s attention to detail and sensitivity to our situation was great and helped us successfully complete the project in a timely, cost effective manner. We highly recommend this company!"

Dave & Susie, Aiken, SC

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Ancel, Bob & I wanted to thank you for the great job your BioTek crew did at our home in Mt Pleasant, South Carolina when remediating the mold there. Ben and his entire staff were professional & thorough. They did more than we had expected to make the job a complete success. We now feel confident that the problem has been eradicated completely, never to return.

Please extend our thanks to the BioTek crew & let them know we appreciate their hard work.

Ginny, Mount Pleasant, SC
August, 2009

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When our shower leaked and mold accumulated under our home, we didn’t know the first steps to take in order to remove the problem. Your company approached us with the highest level of customer service and professionally took care of the dangerous mold that had grown in the atmosphere of our everyday living environment. Now that mold growth under residential homes is becoming a more well-known problem in our society, we were glad to know that your mold removal process is highly effective at eradicating mold, as well as safe for my family. Thank you again!

Blake
Columbia, South Carolina
May, 2008

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Dear Ancel, in a world where it seems as though customer service is obsolete, it is a true pleasure to find out that it certainly does exist still. We are extremely grateful for the incredible customer service given to us by you and your great team. You all have been unbelievably patient, professional, attentive, informative, meticulous and extremely hard-working. This has been a very difficult time in our lives and BioTek Environmental, Inc. has brought us through it better than I believe any other mold remediation company could have. We know that you went above and beyond in helping us find all the sources of moisture in our home that led to the mold growth. The long hours (early morning through late evening) you all worked to get the job done fast were so meaningful to us since we had two very young children that could not return home until remediation was completed. You and your team have been very respectful to us and to our home. You all treated our home and property as though it were your own. All of our requests and concerns were responded to with words and actions in a way that all customers hope to be responded to.

We, also, all know that a company is only as great as the people it employs; therefore, we feel it is imperative to be sure you are aware that Chris (your operations manager) represents BioTek Environmental, Inc. well and is committed to helping BioTek Environmental, Inc. achieve excellence. We know there are a lot of mold remediation companies out there that use scare tactics to get business in an unregulated industry. For that reason, we spent a lot of time researching companies. After sharing our home’s mold analysis reports and your fungal remediation protocol with a friend of a friend, who has a Ph.D. in Microbiology and Mycology, we felt we were in great hands. They were impressed with and agreed with your remediation protocol based upon the indoor air quality. We would wholeheartedly recommend BioTek Environmental for anyone looking for a mold remediation company.

Respectfully,
Joye & Jack, Mt. Pleasant, SC
September 6, 2008