Ancel was friendly and easy to communicate with from the beginning. We promptly scheduled the mold inspection with BioTek Environmental and he told me exactly what to expect and how much it would cost. He was punctual and helpful when he arrived. Once he got our results in, he was happy to inform us that we were mold free, and told us how to deal with a few things on our own rather than bringing in a crew we did not need. I appreciate his honesty, it is a top priority to me when dealing in areas I do not know much about myself.

Steve, Arden, NC

---

As a clinical microbiologist I am very meticulous and extremely hard to please; but upon my first encounter with Ancel regarding a profuse mold problem in my boyfriend's home, I knew I found the right team to handle this issue. With our initial conversation Ancel provided me with the reassurance that he was completely knowledgeable as to what we were dealing with and the resolution that would be needed to provide us with a "mold-free" environment. From my initial inquiry with the office manager to the actual day the BioTek team arrived, I have been more than satisfied!!! Professional, experienced, knowledgeable and customer oriented made this experience a most pleasant one!!! I still speak of the experience with family and friends…….that's just how much of an impression your business made on me!!!! I would refer you without any hesitation to anyone in the SC area. Again thank you for a SUPERB JOB WELL DONE.

Sheila and Charles, Denmark, SC

---

BioTek Environmental tore out laminate flooring in 6 rooms and the hardwood that was under the laminate and cleaned out the mold. This is the second job they did for us. Previously, they removed mold from our crawlspace (this same incident but we did the crawlspace on a separate contract). They did an awesome job on both! Ancel is easy to work with and very attentive. They show up on time and, if you have a problem with anything, they listen and remedy it immediately.

Nancy, Columbia, SC

---

I don't give "high ratings" very often, but you are certainly deserving. I spent 15 of my 30 years in Quality Assurance. Finding excellent contractors are a rare find these days...When you do find one, it's very refreshing indeed. You're in the "Best of the Best" category. Keep up the good work!

Shawn, North Augusta, SC

---

Thanks for the prompt response from BioTek to my call concerning a mold problem under my home. You provided a personal home inspection, estimate and Remediation Professional Services Agreement much faster than I expected. I would strongly recommend that you contact BioTek for mold remediation needs based on my experience with this company. The Remediation Agreement was agreed upon and BioTek worked around my schedule before begin the remediation work process. The mold remediation work performed exceeded my expectations. This is a professional, honest, trustworthy, and dependable company. I did contact other mold removal companies for pricing and BioTek Environmental was reasonably priced for the services they provide; even the competitors agreed BioTek does good work and had nothing negative to say about the associations.

George, Columbia, SC

---

"We continue to be very happy with the work your company did, and with the Biopure S-3000. The work was done thoroughly, your advice was extremely helpful, your workers were always courteous, and all aspects of the work were thoroughly explained to us. Mold removal is incredibly disruptive, but your company made it as easy as possible under difficult circumstances. We continue to be more than satisfied with the results after 3 years of mold-free living."

Sue, Charleston, SC

---

"Thanks once again Ancel. I'm relieved to know there is a simple solution to this mold issue. Now I can treat the mold with confidence before closing up the wall. I had several contractors tell me it wasn't bad and just to seal it up. I had this nagging feeling they were wrong. You have been wonderful! I'm going to post an excellent review on Angie's List and Kudzu.com on your company. I will keep you in mind for customer referrals. You are the most honest professional I've come across in a long time!"

Shawn, North Augusta, SC

---

"Matt, I just wanted you to know that the readings in the crawl space have not been over 51% ... I am smiling, thank to you and PJ for a job well done."

Gail, Aiken, SC

---

"I really appreciate the high level of professionalism that you and your employees have shown to us thus far. My husband and I will most certainly utilize your company's services for any air quality concerns that we may have in the future."

Casey, Greenville, SC

---

"Water leaking into the basement had caused mold to grow on furniture, walls, clothing, everything. I was in a panic! An hour of online research for mold removal companies led me to BioTek. I called Ancel Hamilton, owner of BioTek Environmental, who put me in touch with Hart Cauthen. After a frank discussion with Hart about mold and the health issues it will cause, I knew BioTek was the only company i would trust to do the job. Ancel and Hart a experts in mold remediation and they put my fears to rest. Everything I was told they would do to remediate the toxic mold was done with great care!

From carpet removal to cleaning mold from antique furniture, the cleaning pros were polite, thorough, trustworthy, and fast. Every inch of the house, from basement to front door, is now "hospital clean." As the saying goes, "There's the BEST, then there's all the rest." BioTek Environmental is the BEST! Thank you Ancel and Hart for a safe and timely solution to our toxic mold problem.

Nancy, Spartanburg (Landrum), SC

---

"Actually, I’m the lucky one to have had such a great company to deal with during this difficult time. It made for a much more pleasant experience and I wanted you to know just how much I appreciate it. I would highly recommend you and company to anyone and I’m glad to be a reference, feel free to give my number to anyone who may request it."

Kathy, Columbia, SC

---

"We wanted to tell you again how much we appreciated that you were able (and willing) to come to our rescue on such short notice. When you performed the air quality tests earlier in the year, we thought we were going to be ok. But when the carpet in the living room was actually taken up, much to our dismay, it looked like we were facing a real critical mold situation. You were willing to come and check it out yourself but after realizing how concerned I was about the guys having downtime, you decided that the quickest way to have it assessed was to send someone from this area. Hart responded immediately and within a couple of hours, he met me at Mom's house in Jonesville. He was everything you said he was and was able to reassure us and gave us specific instructions on how to proceed.

Had we not had the benefit of his expertise, another even more critical situation would have presented itself. We have completely redone the front two rooms of the bathroom and they were absolutely beautiful. I can't tell you how happy Mom is. Our plans are to continue until we have completed the whole house. Quite a bit of stress but well worth the effort!

Travis, Spartanburg, SC

---

"A year ago BioTek installed a vapor barrier crawl space dehumidification system in our home. I am very impressed with not only the outcome, but also with the excellent customer service provided by BioTek staff. Calls, questions, and concerns were addressed in a timely and professional manner. I would highly recommend using this mold removal company."

Franklin, Charleston, SC

---

"I crawled around in every portion of the crawl space tonight and it looks great.

I live in upstate South Carolina and like many people had the very unfortunate situation of finding mold growing in my crawlspace. It smelt bad and the smell was getting into the living space. I spoke to Jim at BioTek Environmental and we discussed all the proven options they can do to eliminate the issue. They are a solid corporation with history and a solid contract. With a baby coming, I wanted to get things solved and cleaned up with plenty of time to spare. They were fast and able to work within my schedule. In the hot summer weather and demanding work environment, they were always courteous and able to get the job complete on time, with no complaints. Now my crawl space smells like new and I can sleep comfortably knowing my house is a safer environment for the baby. Thank you to all the guys at BioTek that worked on my project."

Seth, Anderson, SC

---

"I was in a bad situation with another mold remediation company when I met BioTek. They arrived immediately in a professional manner that I knew would resolve my mold issues. One week later the work was completed as quoted and I was able to resume use of my facility. Thank you BioTek for getting me out of a sticky situation and being fair. American small business at its finest."

Ryan, Ryan Scientific, Inc.

---

"BioTek came into our lake house after we observed mold around a base board in one of the bedrooms. They did a complete analysis of the drywall and also the insulation behind the drywall. I was given all the results of the test and a complete report of the findings. They did an excellent job in the analysis and the removal of all the contaminated material. They also did an excellent job of mitigating future mold issues with the work they did under the house as well. I have recommended them to several other individuals and they all been satisfied."

George, Columbia, SC

---

"Ancel Hamilton and his entire BioTek Environmental crew demonstrated the highest levels of professionalism while working on the mold remediation of the crawlspace in our home in Aiken, SC. Ancel took the extra steps to conduct detailed discussions of his work with the relocation company that was acquiring our home. This was a very stressful time for us - dealing with the relocation company, mold remediation work and a job-related move to another state. Ancel’s attention to detail and sensitivity to our situation was great and helped us successfully complete the project in a timely, cost effective manner. We highly recommend this company!"

Dave & Susie, Aiken, SC

---

Ancel, Bob & I wanted to thank you for the great job your BioTek Environmental crew did at our home in Mt Pleasant, South Carolina when remediating the mold there. Ben and his entire staff were professional & thorough. They did more than we had expected to make the job a complete success. We now feel confident that the problem has been eradicated completely, never to return.

Please extend our thanks to the BioTek crew & let them know we appreciate their hard work.

Ginny, Mount Pleasant, SC

---

When our shower leaked and mold accumulated under our home, we didn’t know the first steps to take in order to remove the problem. Your company approached us with the highest level of customer service and professionally took care of the dangerous mold that had grown in the atmosphere of our everyday living environment. Now that mold growth under residential homes is becoming a more well-known problem in our society, we were glad to know that your mold removal process is highly effective at eradicating mold, as well as safe for my family. Thank you again!

Blake
Columbia, South Carolina

---

Dear Ancel, in a world where it seems as though customer service is obsolete, it is a true pleasure to find out that it certainly does exist still. We are extremely grateful for the incredible customer service given to us by you and your great team. You all have been unbelievably patient, professional, attentive, informative, meticulous and extremely hard-working. This has been a very difficult time in our lives and BioTek Environmental, Inc. has brought us through it better than I believe any other mold remediation company could have. We know that you went above and beyond in helping us find all the sources of moisture in our home that led to the mold growth. The long hours (early morning through late evening) you all worked to get the job done fast were so meaningful to us since we had two very young children that could not return home until remediation was completed. You and your team have been very respectful to us and to our home. You all treated our home and property as though it were your own. All of our requests and concerns were responded to with words and actions in a way that all customers hope to be responded to.

We, also, all know that a company is only as great as the people it employs; therefore, we feel it is imperative to be sure you are aware that Chris (your operations manager) represents BioTek Environmental, Inc. well and is committed to helping BioTek Environmental, Inc. achieve excellence. We know there are a lot of mold remediation companies out there that use scare tactics to get business in an unregulated industry. For that reason, we spent a lot of time researching companies. After sharing our home’s mold analysis reports and your fungal remediation protocol with a friend of a friend, who has a Ph.D. in Microbiology and Mycology, we felt we were in great hands. They were impressed with and agreed with your remediation protocol based upon the indoor air quality. We would wholeheartedly recommend BioTek Environmental for anyone looking for a mold remediation company.

Joye & Jack, Mt. Pleasant, SC