Frequently Asked Questions

Can mold make me and my family sick?
How long does it take to rectify the situation?
Will I have to move out while the work is being done?
Is an EPA registration important?
Do I get a guarantee?
Is this a one time process, or will the mold return?
What should I do if I think I have mold in my home?

Q: Can mold make me and my family sick?
A: Constant exposure to indoor mold has been linked to a number of health complaints. Mold is a known allergen and can lead to cough, congestion, runny nose, chronic sinusitis and aggravation of asthma. The most susceptible to mold allergies are the very young and the very old. Some species of indoor molds are described as “toxigenic” and have been reported to cause a wide range of illnesses and disease including cancer, chronic fatigue, immune system depression, and lung disease, however, the toxigenic impact of mold is still debated among many health professionals. What we can define is indoor mold contamination is a leading cause of poor indoor air quality, therefore, it should not be ignored.

Q: If I do have a mold problem, how long does it take to rectify the situation?  TOP 
A: The amount of remediation and time required varies by situation. Specifically, each project is unique in the time required, depending on size, complexity, and severity of the problem.

Q: Will I have to move out while the work is being done?  TOP 
A: In many situations, you will be able to remain in the home during remediation activities. Air barriers, work space containment, and HEPA air scrubbers protect non-contaminated areas during remediation work. In more extreme cases, it may be necessary to vacate the property. Your protection is paramount, therefore our technicians will advise the safest course of action.

Q: Is an EPA registration important?  TOP 
A: Absolutely. EPA registration ensures product safety for your family, safety for the environment, and product effectiveness. Accordingly, all of our antimicrobial products are EPA Registered and have been tested ensure that all performance claims are approved and verified. This is a demanding, time consuming and costly process. It is illegal to apply an antimicrobial product if it does not have an EPA registration number.

For the protection of you and your family, it is important that you request a list of all chemistry being used on your property during remediation work. In addition, you should receive a copy of Material Safety Data Sheet for each product and the EPA registration number for any antimicrobial or mold inhibitor product.

Q: Do I get a guarantee?  TOP 
A: YES. Our chemistry is backed by a thirty year product warranty.

Q: Is this a one time process, or will the mold return?  TOP 
A: With the application of our Biostatic mold inhibitors, the surface is protected to the extent of the 30 year product warranty against microbial growth. An important benefit of our mold inhibitor is it bonds permanently to surfaces and protects against damage or deterioration caused by microbial growth including bacteria, mold and algae. Our EPA Registration clearly states that BioStat is a durable, broad spectrum antimicrobial inhibitor. With BioTek, rest assured that the problem has been rectified permanently.

Q: What should I do if I think I have mold in my home?  TOP 
A: Give us a call. We will send a certified inspector to your home to assess the situation, and provide a detailed report, including photo documentation and independent laboratory analysis. We can typically respond within 24 – 48 hours.